Terms + Conditions
By accessing and using the services provided by Frank & Co. Readers, you agree to be bound by these terms and conditions ("Agreement"). Please read these terms carefully and retain a copy for your records. If you do not agree with any part of this Agreement, you must immediately cease using the services.
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Additional Guidelines When using our services, you are subject to any guidelines, rules, or policies applicable to those services. Your participation in or continued use of our services constitutes acceptance of this Agreement.
Liability Disclaimer
Frank & Co. Readers and all affiliated services disclaim any responsibility for the suitability, accuracy, reliability, availability, or usefulness of any service you access. We are not liable for any errors, omissions, or inaccuracies in the information provided. To the fullest extent permitted by law, Frank & Co. Readers will not be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising from or in connection with the use or inability to use our services. If you are dissatisfied with any aspect of this Agreement, your sole and exclusive remedy is to discontinue using the services.
Right to Refuse Service
If we are unable to accept your order, we will inform you of this in writing and will refund you for the service in full. This might be because the service is not currently available, because of unexpected limits on our resources which we could not reasonably plan for, or because we are unable to meet a delivery deadline you have specified.
Confidentiality
Any content (including but not limited to written documents) or other text that you provide to Frank & Co Readers for the purpose of providing the Services will be your "Confidential Information" except to the extent such content (a) are known to Frank & Co Readers prior to receipt from you from a source other than one having an obligation of confidentiality to you; (b) become known (independently of disclosure by you) to Frank & Co Readers directly or indirectly from a source other than one having an obligation of confidentiality to you; or (c) become publicly known or otherwise cease to be secret or confidential, except through a breach of this Section by Frank & Co Readers. Frank & Co Readers will use the Confidential Information solely for the purpose of providing the Services to you (the "Permitted Purpose"). Frank & Co Readers will not, without your prior consent, disclose to any third party your Confidential Information, other than furnishing such Confidential Information to our directors, officers, employees, agents, consultants, contractors, representatives or affiliated entities (collectively, "Associated Persons") who need to have access to such Confidential Information in connection with the Permitted Purpose. Frank & Co Readers will use at least reasonable care to protect the confidentiality of your Confidential Information. In the event that Frank & Co Readers is required by law to make any disclosure of any of your Confidential Information, by subpoena, judicial or administrative order or otherwise, Frank & Co Readers will use commercially reasonable efforts to give you notice of such requirement (to the extent legally permissible) and will permit you to intervene in any relevant proceedings to protect your interests in your Confidential Information.
Cancellation and Refund Policy
You may cancel your order at any time. However, any payments made prior to cancellation are non-refundable. No refunds will be provided for work that has already been completed or partially completed.
Change to Terms and Conditions
Changes to Terms and Conditions Frank & Co. Readers reserves the right to amend these terms and conditions at any time. Your continued use of our services after any changes are made will signify your acceptance of the revised terms. Notification of significant changes will be made via our homepage or key areas of our site, and where applicable, via email. Changes will take effect 30 days after they are posted. We encourage you to regularly review these terms.
Payment Policy:
We do not store your credit card details. Payment data is encrypted and processed securely through PayPal in compliance with the Payment Card Industry Data Security Standard (PCI-DSS). Payment transaction data is retained only for as long as necessary to complete your transaction, after which it is deleted. All direct payment gateways adhere to PCI-DSS standards, ensuring the secure handling of credit card information. For more information, please refer to PayPal’s Terms of Service and Privacy Statement.
Questions or Concerns
If you have any questions or concerns regarding these terms or the services provided, please contact us at info@frankcoreaders.com.
Contact Information
Frank & Co. Readers
Melbourne, Australia
Email: info@frankcoreaders.com
Effective as of March 1st, 2019