By accessing & using the services provided by Frank & Co. Readers, you accept & agree to be bound by the terms and conditions of this agreement.

In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service. Please read these terms carefully, and retain a copy of them for your reference.

Liability Disclaimer
Frank & Co Readers and all affiliated services shall not be held responsible or liable for the suitability, accuracy, reliability, usefulness or availability of any service accessed by you, and shall not be responsible or liable for any error or omissions in that information. To the maximum extent permitted by applicable law, in no event shall Frank & Co Readers be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the use of our services. If you are dissatisfied with any terms and conditions presented by this Frank & Co Readers it is your sole responsibility to discontinue use.

Right to Refuse Service
If we are unable to accept your order, we will inform you of this in writing and will refund you for the service in full. This might be because the service is not currently available, because of unexpected limits on our resources which we could not reasonably plan for, or because we are unable to meet a delivery deadline you have specified.

Any content (including but not limited to written documents) or other text that you provide to Frank & Co Readers for the purpose of providing the Services will be your "Confidential Information" except to the extent such content (a) are known to Frank & Co Readers prior to receipt from you from a source other than one having an obligation of confidentiality to you; (b) become known (independently of disclosure by you) to Frank & Co Readers directly or indirectly from a source other than one having an obligation of confidentiality to you; or (c) become publicly known or otherwise cease to be secret or confidential, except through a breach of this Section by Frank & Co Readers. Frank & Co Readers will use the Confidential Information solely for the purpose of providing the Services to you (the "Permitted Purpose"). Frank & Co Readers will not, without your prior consent, disclose to any third party your Confidential Information, other than furnishing such Confidential Information to our directors, officers, employees, agents, consultants, contractors, representatives or affiliated entities (collectively, "Associated Persons") who need to have access to such Confidential Information in connection with the Permitted Purpose. Frank & Co Readers will use at least reasonable care to protect the confidentiality of your Confidential Information. In the event that Frank & Co Readers is required by law to make any disclosure of any of your Confidential Information, by subpoena, judicial or administrative order or otherwise, Frank & Co Readers will use commercially reasonable efforts to give you notice of such requirement (to the extent legally permissible) and will permit you to intervene in any relevant proceedings to protect your interests in your Confidential Information.

Cancellation/Refund Policy
You may cancel your order at any time after it has been booked. Any payments already paid by you are non-refundable. Refunds for completed work for any reason, are not given.

Change to Terms & Conditions
Frank & Co Readers reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers; Personally Identifiable Information, notification by email or postal mail will be made to those affected by the change. Any changes to our privacy policy will be posted on our site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.

Set out a payment policy
If you offer a service that users will pay for, include information on the acceptable methods of payment, how those payments will be processed, and how the return or refund process works.

e.g. Payment:
We do not store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) of PayPal only. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read PayPal’s Terms of Service here or Privacy Statement here.

Questions or Concerns?
Please contact us at to report any violations of these Terms of Service or to pose any questions regarding this Terms of Service or the Service.

Frank & Co. Readers
Melbourne, Australia

Effective as of March 1st, 2019